The Janus Head Article - On Quality in the Documentation Process - By: HENRIK ANDERSEN, ELLEN CHRISTOFFERSEN, & MARGRETHE H. MØLLER
The god Janus in Greek mythology was a two-faced god; each face had its own view of the world. Our idea behind the Janus Head article is to give you two different and maybe even contradicting views on a certain topic. In this issue the topic is quality in the documentation process. In the first half of this issue’s Janus Head Article translators from the international company Grundfos give us their view of quality and how quality is managed in the documentation process at Grundfos. In the second half of the Janus Head Article scholars from the University of Southern Denmark describe and discuss quality in the documentation process at Grundfos from a researcher’s point of view.
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Language Strategy in a Merger Process - By: PUK LUNDGAARD SØRENSEN
There is no point in having a language strategy which merely collects dust on the shelf because it is out of touch with the reality in the company. The strategy must be used in everyday work so that it becomes a proper management tool. If Energinet.dk succeeds in doing so, the company will be able to use the language strategy to unite the company, with a concern to language and achieve a high qualitative level as well.
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Cooperation and Quality Assurance in Technical Translation Projects - By: HANNA RISKU
The professional profile emerging to address today’s demands in business and industry bears little resemblance to the traditional view of translators as solitary all-rounders. Translators and technical writers are now increasingly seen as problem-solvers, working in teams and interacting with other experts. They act as text coordinators, language leads, localisers, information designers or content managers.
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The Many Faces of Communication Quality - By: PETER KASTBERG
When it comes to quantity, you can easily measure and quantify, the length of an instructional text, the number of words and images used in an ad, or the duration of a sales presentation etc. There is nothing, however, in such a purely quantitative measurement that will tell you whether or not the text, the ad and the talk were “good”. A “good” instructional text is not necessarily a short one, the text to image ratio of an ad says nothing about how effective the ad may be, and a compressed talk will often leave the inquisitive listener unsatisfied.
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