Theme:
#2 Instructions

Understanding and Supporing Knowledge Work in Everyday Life - By: JEFFREY T. GRABILL & WILLIAM HART-DAVIDSON

Our purpose in writing is two-fold: (1) to introduce this audience to the Writing in Digital Environments (WIDE) Research Center, and (2) to make an argument about the importance of understanding and supporting knowledge work for professional and technical communicators. We are particularly interested in what knowledge (writing) work looks like in multiple contexts—for instance, in civic organizations as well as in corporate organizations— because contemporary social and community contexts are dependent on high-quality knowledge work. This explains our interest in “everyday life.”

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Communicating Law - as practised by the Danish Tax Authorities, SKAT - By: MARIA ELISABETH NIELSEN

How can we write objectively, correctly and understandably when the issue is complicated tax rules, and how can we make the information suit the needs of the end-users? These are some of the questions which the employees of SKAT have to take into consideration before sending letters, brochures and other information material to different enterprises and to the citizens of Denmark.

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Is 'good' communication achievable in jury instructions? Applying communication theory to instances of instructions in jury trials - By: PATRIZIA ANESA

Stating that 'good' communication plays a crucial role in everybody's personal and professional life would be to state the obvious. However, this well-established concept constantly seems to call for a reflection upon basic questions, such as: how can we define 'good' communication? What are the criteria that can be applied  in order to identify it and to discern it, if possible, from 'bad' communication? Is it possible to achieve it? How? Between whom? In which circumstances? What are its consequences?

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The Janus Head Article - How Much Terminology Theory Can Practical Terminology Management Use? - By: PETRA DREWER & SYBILLE HOREND

The god Janus in Greek mythology was a two-faced god; each face had its own view of the world. Our idea behind the Janus Head article is to give you two different and maybe even contradicting views on a certain topic. This issue’s Janus Head Article, however, features not two but three different views on terminology work, as researchers, professionals and students (the professionals of tomorrow) discuss “How Much Terminology Theory Can Practical Terminology Management Use?” at DaimlerChrysler AG.

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Conference Review - Languages & The Media, 6th International Conference & Exhibition on Language Transfer in Audiovisual Media, October 25-27, 2006, Berlin - By: ELLEN CHRISTOFFERSEN
The participants of the conference, which had as its theme “Free Access – Priceless Rights?”, were professionals involved in subtitling, voice-over or translation, language industry specialists, distributors of audiovisual media products, producers of media programmes, broadcasters, researchers and representatives of viewer organisations.

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Portrait of a Contender - Salome Abungu - By: CONSTANCE E. KAMPF

I first met Salome in 1998, when she and I both were grad students at the Department of Rhetoric at the University of Minnesota, Twin Cities...


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Conference Review - The European Association for Terminology, Third Terminology Summit, Brussels - By: ANNELISE GRINSTED

The European Association for Terminology held its Third Summit in Brussels on the 13th and 14th of November, 2006. It was a special summit due to the fact that it was also the celebration of the 10th anniversary of the European Association for Terminology.

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Let the Writer Beware! - a Look at Aspects of the EU Legislation Concerning Instructional Texts - By: PETER KASTBERG

We have probably all heard the story of the person who supposedly put a wet dog into the microwave oven to let it dry or the story of the person who drank coffee from a plastic cup and got severely burned, or the one in which a jogger stumbles and falls in the too long shoe laces of his / her sneakers. Whether or not stories like these are urban legends is hard to determine with any certainty. But judging from the ever increasing volume of the instruction manuals accompanying, for instance, our household appliances and other end user products there could be some truth to them.

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